Shipping policy
Forged Echos Shipping Policy
Last updated: May 15, 2026
Thank you for shopping with Forged Echos LLC.
Forged Echos products are made to order and fulfilled through a third-party print-on-demand fulfillment provider. Because each item is produced after an order is placed, shipping includes both production time and carrier delivery time.
Forged Echos LLC is the seller of products offered through this website. Artist profiles and collections identify artwork creators and featured collections, not separate sellers.
For shipping or order questions, contact us at:
Shipping area
Forged Echos LLC currently sells and ships only to eligible customers within the United States.
We do not currently sell to, ship to, or fulfill orders for customers located in California, U.S. territories, or outside the United States.
Orders with a California shipping address, a U.S. territory address, or an address outside the United States cannot be completed through our store. If an order is submitted with an unsupported shipping destination due to a system error, Forged Echos LLC may cancel and refund the order before fulfillment.
Our shipping areas may change in the future as our business grows and compliance requirements are reviewed.
Shipping rates
Shipping rates are calculated based on the product, order size, shipping destination, shipping method, and fulfillment setup.
The shipping cost shown at checkout is the shipping amount charged for your order. Shipping charges may vary depending on the products in your cart and the shipping method selected.
Shipping charges, taxes, and any applicable order costs will be shown before checkout is completed.
Order tracking
Once an order is fulfilled and shipped, Forged Echos LLC receives shipment status and tracking information from the fulfillment system.
If Shopify shipping notification emails are enabled, customers should receive a shipping notification email with tracking information after the order is marked fulfilled.
Tracking updates are controlled by the shipping carrier after the package leaves the fulfillment facility.
Split shipments
Some orders may arrive in more than one shipment. This can happen when items are produced at different fulfillment locations, require different packaging, or are shipped separately for operational reasons.
If an order is split into multiple shipments, tracking information may be provided separately for each shipment.
Shipping delays
We are not responsible for delays caused by shipping carriers, weather, natural disasters, carrier disruptions, missed delivery attempts, incorrect addresses, product availability issues, fulfillment delays, payment review, platform issues, or other events outside our reasonable control.
Delivery may take longer because of print or embroidery file issues, temporary stock issues, missed delivery attempts, bad weather, carrier disruptions, or other fulfillment conditions.
If your estimated delivery date has passed, please allow a few additional business days for possible carrier delays. If your order still has not arrived, contact us at:
Incorrect or incomplete shipping address
Customers are responsible for entering a complete and accurate shipping address at checkout.
If you notice an address mistake after placing your order, contact us immediately at:
We may be able to request an address update if the order is still being processed. Once an order has shipped, the shipping address can no longer be changed.
If the package cannot be delivered because the address was incorrect or incomplete, the package may be returned to the applicable fulfillment facility. If reshipment is available after an incorrect or incomplete address, additional shipping charges may apply.
Returned-to-sender packages
If a package is returned to sender because of an incorrect address, incomplete address, failed delivery attempt, unclaimed package, or similar shipping issue, we will review the situation after the returned package is processed.
Once a returned package reaches the applicable fulfillment facility, Forged Echos LLC will review the order and contact the customer about available next steps.
Additional shipping charges may apply if the return was caused by an incorrect address, incomplete address, unclaimed package, missed delivery attempt, or other customer-related delivery issue.
Lost packages
If your package appears to be lost in transit, contact us at:
Please include:
Order number
Email address used at checkout
Shipping address
Tracking number
A brief description of the issue
Before we can review a lost-package claim, we may ask you to confirm the shipping address and contact the local carrier or post office.
Lost-package claims must be reported within 30 days after the estimated delivery date.
Forged Echos LLC will review lost-package issues case by case based on tracking information, carrier information, fulfillment status, and the details provided by the customer.
Packages marked delivered
If tracking shows that a package was delivered but you have not received it, please check around the delivery location, ask household members or neighbors, and contact the final-mile carrier for more information.
When tracking is marked “Delivered,” the carrier record may limit the available options for refunding or reshipping the order because delivery has been confirmed by the carrier.
Forged Echos LLC will review these situations case by case, but we do not guarantee refunds, replacements, or reshipments for packages marked delivered by the carrier.
Damaged packages
If your package or item arrives damaged, contact us as soon as possible and follow our Refund Policy.
Contact:
Please include your order number and clear photos of the damaged item and packaging.
Damaged, defective, misprinted, or incorrect item claims must be submitted within the timeframe stated in our Refund Policy.
Shipping contact
For shipping questions, tracking issues, lost packages, damaged shipments, incorrect addresses, or returned-to-sender packages, contact Forged Echos LLC:
Customer Support: support@forgedechos.com
For general business questions, contact: info@forgedechos.com